Shipping policy

SHIPPING POLICY

Last updated: September 27, 2026

ORDER PROCESSING

Orders are processed within [1–3] business days, excluding weekends and holidays. You’ll receive a confirmation email after placing your order and a shipping confirmation with tracking details when they’re available.

SHIPPING DESTINATIONS AND DELIVERY ESTIMATES

We currently ship to: [list the countries or regions you serve].

Available shipping methods, costs, and estimated delivery times are shown at checkout. Current estimates are:

• United States: [X–Y business days]
• Canada: [X–Y business days]
• Other destinations: [X–Y business days]

Delivery estimates begin after order processing. They are estimates, not guaranteed delivery dates. Carrier delays, customs checks, weather, and other events may affect delivery.

SHIPPING COSTS AND CUSTOMS

Shipping charges are displayed at checkout before you place your order. For international orders, customs duties, taxes, or import fees may apply. Unless checkout says otherwise, these charges are the customer’s responsibility.

TRACKING

When tracking is available, we’ll email you the tracking number after your order ships. Tracking updates may take a few days to appear.

ADDRESS CHANGES AND DELIVERY ISSUES

Please check your shipping address carefully before placing your order. If you need to correct it, contact us as soon as possible at [your customer support email]. We can’t guarantee changes after an order has entered processing or shipped.

If your tracking hasn’t updated or your order appears delayed, contact us at [your customer support email] with your order number. We’ll help check the shipment with the carrier or fulfillment partner.

SHIPPING DELAYS

If we learn that your order cannot ship within the time stated at checkout, we’ll contact you with an updated estimate and available options, including cancellation and a refund where required by law.

CONTACT

For shipping questions, email Support@Mylunelleskin.com.