Refund policy

RETURNS

You may request a return within 30 days of delivery. To qualify, the item must be unused, in its original packaging, and in the same condition in which you received it.

To start a return, email us at [your support email] with your order number and reason for the return. Please wait for return instructions before sending anything back. Returns sent without contacting us first may not be accepted.

For a change-of-mind return, you are responsible for return shipping costs. Original shipping charges are non-refundable unless applicable law requires otherwise.

DAMAGED, DEFECTIVE, OR INCORRECT ITEMS

Please contact us at [your support email] if your item arrives damaged, defective, or incorrect. Include your order number and clear photos of the item and packaging. We’ll review the issue and arrange an appropriate replacement or refund. You won’t be charged return shipping for an item confirmed to be damaged, defective, or incorrect.

REFUNDS

Once we receive and inspect your return, we’ll email you to confirm whether your refund is approved. Approved refunds will be sent to your original payment method. Please allow 5–10 business days for the refund to appear, depending on your bank or payment provider.

If your refund hasn’t appeared after that time, contact us at [your support email].

This policy does not limit any consumer rights that apply under the laws of your location.